Research in an ISS white paper titled ‘Perspectives on the FM market development’ found that the Worldwide FM outsourcing market is expected to grow from US$959 billion in 2012 to US$1.3 trillion by 2018, with growth evident across global markets from North America and Europe to Latin America and Asia Pacific. This demand is now coming from both the public and private sectors. The changing economy in the Asia Pacific region requires a new way of thinking about the way facility management services are delivered.
Time management is something that doesn’t come with many people, but it is a skill that every manager should possess. Beyond handling their own time, managers are the one responsible for how their employees spend theirs. Finding time to finish whatever it is that needs to be done–especially when there is a boatload of things to do–may sometimes seem impossible.
Sound Systems for Emergency Purposes (SSEP) are an integral part of a building’s life safety system. They are an essential means of communicating directions to a building’s occupants during a fire situation so that safe and efficient evacuation may take place. SSEP in larger or more complex buildings often rely on spoken directions as part of the evacuation procedure, where it is of critical importance that the message being presented is readily intelligible to all occupants. Needless to say, if speech intelligibility is poor, occupant safety is at risk.
Know your rights as a tenant in NSW? Jackson+Rowe details all tenants need to know about their rights. Find out what landlords need to disclose, the costs tenants should know about, things to note when moving in, and what to do if one needs to end a tenancy.
Meet Johannes de Jong, the brains behind the carbon fibre hoisting technology that is enabling buildings to scale even greater heights.
Facilities today face unique challenges to ensure the security of both physical and digital assets. Whether a data centre supports a single client or provides hosted services for thousands, managers are responsible for the sensitive information their users or customers rely on to conduct their business.
Leading global contractor Brookfield Multiplex has been named ‘National Commercial Master Builder of the Year’ and received the ‘National Commercial Historical Restoration/Renovation Award’ at this year’s Master Builders Australia’s (MBA) National Excellence in Building Awards, for its extensive refurbishment of Macquarie Group’s global headquarters at 50 Martin Place.
The Chadstone shopping complex located in Melbourne, Australia is the largest shopping centre in the southern hemisphere. It has recently undergone a $600 million expansion and part of the works involved a complete redevelopment of the northern part of the complex, which includes a four-level glass-roofed atrium. The high ceiling of the northern expansion, as well as the unusual curvature of the glass atrium, presented a fire detection challenge.
A well-executed plant-wide electrical network assessment like Schneider Electric’s MP4 plan promises:
- quality and reliability
- a resilient installation at all times
- optimised investments and installation longevity
- sound maintenance planning
- future proofing
ISS Facility Services has announced that Dane Hudson, current CEO of ISS Australia and New Zealand, has been promoted to Regional CEO for ISS in Asia Pacific. Through another internal promotion, Scott Davies will become CEO for Australia and New Zealand as of 2nd January 2016.
In the next 40 years the global demand for energy will double. Commercial buildings must adopt a new way to manage energy performance for the long term. Key to this methodology is monitoring and measuring energy use across the entire facility. This paper offers best practices on how to develop a high-ROI energy performance system that keeps both new and renovated buildings operating at peak performance.
How is the industry changing? What are the biggest challenges are on the road ahead? Facilities management was not even recognised as an industry until the early 1980s when the IFMA (International Facility Management Association) was formed. It began as a role that married the physical assets of buildings with the intangible and generally ill-defined collection of services that were performed on and in those buildings.
CAFM and IWMS software have streamlined maintenance job-logging processes, creating efficiencies and reducing the risk of failed calls. The Parliament of New South Wales, Australia’s first and oldest parliament, has occupied the Macquarie Street site in Sydney since 1829. Parliament House, which is recognised for its significant Heritage, is the meeting place of the two Houses of the Parliament of New South Wales (NSW). The Legislative Council was established in 1824 and the Legislative Assembly in 1843.
Ageing assets and workforce, an influx of networked micro-grids, and the proliferation of intelligent devices that form the smart-grid on the traditional power grid are challenging utilities to identify more effective and efficient processes to manage and monitor their critical assets—and to do so with high safety, reliability and compliance.
We look at five essential steps to reducing operational costs and save energy during the quieter months when education facilities and schools are empty or mostly empty. With summer in full swing, schools across the nation have almost two months before students return. Despite empty or mostly empty facilities, many schools often continue to use more energy than needed during the slower summer months.
FM providers must stay on top of trends to remain competitive and relevant as the industry adapts to meet changing standards and growing demands. Based on the latest emerging influences in the FM industry, we take a look at the future, predicting the top 10 FM technology trends, and what these mean for facilities managers, for 2016 and beyond.
Organisations will have to balance the needs of more diverse and individual-oriented workforces. Workers will demand increasingly mobile working environments, they will retire later, and the workforce as a whole will be more globally oriented. In this article, ISS look at how individualisation and workforce diversity will impact FM.
Managing across generations at work can be a daunting task, so how do you communicate and lead a team of Baby Boomers, Gen Xs and Millennials effectively?
Data-driven operations is bringing significant change for building owners, managers and tenants in commercial property industry.
Passive fire protection strategy is an ongoing process. Here are the key areas to pay attention to in order to ensure fire-prevention measures meet industry standards.
Research shows that a sustainable approach to indoor environment quality (IEQ) can deliver a range of benefits for health, productivity and profitability.
With news of more food processing facilities pulling product off the market and being temporarily shuttered due to potential contamination from Listeria Monocytogenes in the United States, the issue of plant sanitation, as well as design and construction, is at the forefront.
Facility Management talks to Darryl Prince, director of People and Culture ISS Australia and New Zealand, who demystifies what ‘excellent service’ entails and discusses key points on which service providers ought to focus for success.
The mindfulness wave is sweeping across the Australian corporate world with Google, IBM, Telstra and SBS all undertaking corporate-based mindfulness programs. The holiday break is an important time for recuperation in preparation for the year ahead, reinforcing the importance of practising mindfulness throughout the holidays.
The dangers of failing to maintain a building’s fire protection system and associated equipment has been in the media spotlight of late. Paul Angus discusses the significance of fire and life safety and how it may impact your business.
Optimal cleaning practices are vital to preventing hospital-acquired infections that threaten patient and staff safety and hospital profitability.
The start to a new year often heralds thoughts of a career change. Here’s five tips that will help hone your career management plan.
The purpose and intent of agreement for lease is not widely understood, but issues can arise. Here, some practical and commercial issues are outlined.
Absenteeism is an unavoidable reality for every business, but in Australia, this is not so much a problem as an epidemic. Statistics show that, every day, 5 percent of the Australian workforce calls in sick, and it is estimated that the economy loses $33billion a year in payroll costs and lost productivity.
A proposal to redevelop the Australian Technology Park in Sydney into three mixed-use buildings has been put on exhibition today.
Maintaining secure access control systems continues to be increasingly important for FM providers as emerging technologies impact the marketplace. With 2016 now upon us, HID Global’s Director of Sales, Steve Katanas has identified five trends that FM providers should consider in the year ahead.
ICT services firm, UXC Saltbush, has called for organisations to change their network security mindset as disruption continues to occur inside corporate networks by considering a zero trust approach.
The strategic arm of the Government Architect’s office in New South Wales has transferred to the state’s Department of Planning and Environment.
The first Australian installation of Siemens’ Demand Flow energy optimisation system at Robina Hospital in Queensland is exceeding expectations and on track to save enough electricity in its first 12 months to run the Melbourne Cricket Ground (MCG) light towers for a year.
Providing focus and additional efforts in engaging both service employees and customers will, at some point, be financially valuable to service providers, according to research from ISS.
Brookfield Multiplex has reached a milestone in Melbourne by ‘topping out’ a 52-level residential apartment building.
Honeywell Sensing and Productivity Solutions has unveiled its new Solaris 7980g scanner aimed at the growing retail mobile payment space.
For many employees, a heartfelt ‘thank you’ can be very motivating but for some managers, shining a spotlight on excellence is a tricky task.
As travellers, we want to know that we are in safe hands, from the minute we step foot into an airline terminal to the minute we reach our destination – in this day and age, safety should be a given. Matthew Abbott explains how passenger experience and security benefit from good design.
Facility Management is proud to present its Annual Software Guide for 2015, offering readers the most comprehensive overview of software products and suppliers in Australasia’s facilities management sector.
Despite the current cyclone season in North Queensland being one of the quietest in years, body corporate company, Archers, is warning this could be ‘the calm before the storm’ and preparation is essential to protect against extreme weather.
A new report from the World Green Building Council (WorldGBC) has found that green retail environments can enhance the customer experience and drive greater profits.
Mirvac Group has received planning approvals from the New South Wales Department of Planning and Environment for the Calibre industrial estate at Eastern Creek. According to Mirvac, Calibre will deliver facilities that blend flexible warehousing and office accommodation over 120,000 square metres of floor space.
Wi-Fi networks are inherently vulnerable, but there are steps organisations can take to protect themselves, according to Netscout Systems’ Fluke Networks Enterprise Solutions.
Harmonics and power factor issues can be a side effect of today’s energy-efficient devices, which means the drive for greater efficiency has created a need to control harmonics and overall improvement in power quality.
A warehouse complex in Auckland has become the first building of its type in New Zealand to gain a Green Star rating. Ceres Organics’ 5,500 square metre home consists of a two-level office building attached to a large precast concrete warehouse.
Pervidi paperless inspection application replaces hand writing in the field with ‘speech to text’ conversion. The new easy to use feature help inspectors, maintenance personnel and other field technicians to record results and notes via the ‘speech to text’ features as well as the integrated camera with in the app. The paperless checklists can be aligned to Australian or International… Read more »