FM Magazine

This role is responsible for the Leadership and Management of a very large FM Services business across Greater China.

The role requires the person to adopt a best practices approach and leads multi-disciplinary teams comprising of subject matter experts, deployment, transition and audit teams, covering all disciplines of Facilities Management (Hard and Soft Services).

The role will lead and support staff to meet business, industry and client expectations through effective team management and close communication and engagement across the entire FM team.

You will need to influence, train, educate, coach and mentor Managers and Subject Matter Experts and Operational staff and be capable of supporting the Business Development Team in designing and selling technical solutions to a wide variety of clients FM Needs

You will collaborate closely with a variety of business entities
• Sales and Marketing,
• Client Services,
• Business Support Services,
• Engineering,
• Supply Chain,
• Human Resources,
• Soft Services Dept
• Marketing and Finance.

The role will require the development and implementation of business strategies and initiatives for each service lines and target market segment as defined by the companies Facility Management Business Strategy.

Qualification & Requirements:

Education Background - MBA or similar Degree level (ideally a Master Degree or a Major in a Facilities Management Engineering / Business Management)

Working Experience-

Typically 15+ years working experience in Facilities Management Industry spanning pre-sales, solution development, transition management, operations and maintenance.
5 years and above working experience of managing direct reports and budget
Facilities Management Outsourcing Service Providers working experience is preferred
Experience in designing and supporting the implementation of FM Services Solutions in an outsourced environment

Professional skills

Certifications from Global FM Associations such as the FMA, IMFA, BIFM, would be preferred
Ability to combine technical competence with business and commercial awareness
Possess excellent knowledge of key Facilities Management global trends e.g. the use of emerging technologies and products related to the FM industry areas
Understanding of strategic FM issues
Good knowledge of maintenance and reliability management methods, tools and techniques
Knowledge in operational delivery of environmental services and physical security services
Conversant with typical quality management systems strategy, policies and standards and the use of metrics for benchmarking in various FM knowledge areas
Good understanding of HSE (Health Safety and Environment) management systems and associated safety methods and risk management processes and tools
Ability to facilitate the analysis and re-design of business processes, and articulate potential changes to business processes in a convincing manner
Sound knowledge of transition management methodologies and process
Proven people management skills with knowledge of management structures and reporting procedures for all aspects of FM related activities (sales, marketing, procurement, human resources etc.)
Comprehensive understanding of project and programme management techniques

General Skills

• Self motivated
• Strong adaptability, flexible and adaptable to change
• Effective communicator across all audiences
• Understands, identifies and resolves conflicts when necessary
• Communicates persuasively and effectively
• Develop talent within the organization
• Leading and directing
• Coaching and mentoring
• Team builder
• Performance management

A comprehensive Job specification is available, including the detailed Key Responsibilities of the role. This can be detailed to potential suitable candidates by

Mike Smith
Head of FM and CRE Recruitment
AustCorp Executive
AustCorp Executive Building
Level 5
215-217 Clarence Street
Sydndey, NSW 2000
Email mikes@austcorpexecutive.com.au
Tel +61 (02)8 252 1117