Service Works Global

Company: Service Works Global
Phone: +61 3 8676 0380
Fax: +61 3 9600 2455
Email: info@swg.com
Website: www.swg.com

Service Works Global is a worldwide leader in facility and performance management technology solutions.

With over $175bn of assets managed using its software, Service Works Global has been at the forefront of innovation and best-practice for over a decade and is the leading international provider of PPP Performance Management and Fee Abatement solutions.

The company’s flagship software, QFM, is an integrated range of modular management tools, which optimise the operational efficiency of asset, building and service activities, maximise workforce productivity, support sustainability strategies and deliver measurable cost savings across FM operations. The company provides a broad range of consultancy, training and support services to compliment their range of software solutions.

QFM software features:

• Facility Management (including Planned and Preventative Maintenance, Asset OH&S, Contractor Management)
• Real-time FM Helpdesk application
• Fully web-based solution allowing contractor and self service access
• Mobile Workforce Management via handheld
• PDA / smartphone
• PPP Systems with Automated Payment
• Mechanism
• Bookings (including Room, Visitor and Accommodation)
• Property Management
• Invoicing
• Comprehensive reporting suite including graphical reporting tools
• The ability to configure screens, workflows and reports to meet individual business requirements

QFM includes web and mobile smartphone /tablet deployment options, which blend powerful system functionality with the latest technology to ensure real time, critical information is available to users in any location, at any time. QFM offers a centralised view of all activities, giving the capability to track and analyse portfolio-wide performance, streamline FM processes and generate sustainable cost savings.

QFM is equipped with an extensive range of user-configurable options to tailor workflows to suit a broad range of businesses. The software’s inherent flexibility enables it to be seamlessly integrated with BMS controls, third party ERP, HR and accounting systems.