Software Guide 2010 - FM Solutions

The team at Facility Management is delighted to present its latest annual Software Guide, the Australian FM industry’s longest-standing compilation of reputable software systems and services designed to meet the needs of FM professionals.

Software products and services have grown to occupy a central place in FM practice, planning and management, helping individual facility managers and their staff to receive, prioritise and complete ‘in the field’ tasks, as well as consolidating a new era of sophisticated corporate FM services dealing with massive portfolios and finely tuned auditing, processing and costing outlooks.

We’ve come a long way in a brief time, embracing the power of new software technologies to link FMs to their clients more effectively while recording increasingly rich databases of building performance measurements, service histories and schedules, and assorted predictive assessments of long-term building behaviour.

At least two trends are evident in the latest FM-related software offerings. Firstly, suppliers are providing increasingly integrated packages designed to synthesise information from highly disparate portfolios. So, we’re seeing the advent of sophisticated management tools that synchronise and collate diverse information streams into one central database, reducing the need for duplicated data entry and creating superior analytical outcomes.

Secondly, software is looking less like a ‘product’ and more like a ‘service’, as exemplified by the growing number of SaaS (software as a service) listings in this year’s Software Guide. Upfront costs to clients are declining as providers realise the appeal of monthly or annual lease-style plans, which have the added attraction of permitting regular software upgrades. These periodic upgrades are of vital importance because they keep FM clients operational without the need to continually replace old systems with new ones.

In this year’s Guide you will find a series of profiles showcasing the most progressive software solutions to procedural and analytical FM challenges.

The grid table below summarises the main functions of every profiled software system, and for your convenience we’ll be reproducing this table in all issues of ‘Facility Management’ throughout 2010. The 17 numbers (left to right) at the top of the table correspond to the numbered companies/systems far right of screen. Click on each name to read individual profiles.

	1	2	3	4	5	6	7	8	9	10	11	12	13	14	15	16	17
Asset management and works management
Business Continuity Management
Business Performance Management
Building Maintenance Audit
Booking Enquiry Management
CAD (computer aided design & Integration)
Carpark Management
Client Relationship Management (CRM)
Computer aided Facility Management (CAFM)
Computerised Maintenance Management Systems (CMMS)
Environmental Sustainability
Enterprise Resource Planning
Event Management
ERP Service, Maintenance & Job Cost Application
Financial Integration
Facilities Project Management
Facility Maintenance Management
Facility Management Systems
Financial
Fleet Management
Handheld Facility Management Software
Handheld with module PDA for SM
Help Desk Application
Hot Desking
Integrated Facility Management
Integrated Energy Measurement, Reporting System and Analysis for Multiple Sites/Daily with Inclusion of Govt Standards for Compliance.
Integrated Email and Web Based Maintenance Requests
Integrated Workplace Management Solution – Space
OH&S, Incident Management
Performance Measurement & Management
Property & Lease
Quality Control/Compliance Management
Retail
Room Booking Systems, Scheduling and Hoteling
Supply Chain Management
Space & Personal Management
Supplier & Site Compliance Management
Tender Process Management Module (TPMM)
Total Infrastructure & Facilities Management (TIFM)
Visitor Control