DFAT global property portfolio transitions to JLL management
Property services company JLL has taken over the Australian Department of Foreign Affairs and Trade’s (DFAT) global property portfolio, covering 95 missions in 80 countries.
Following the appointment on a five-year term, JLL and DFAT have transitioned the portfolio over to a new management system.
The portfolio, including Australian Embassies and High Commissions, encompasses more than 1000 properties – both owned and leased. Facilities include chanceries like Australia House in London (pictured), head of mission/post residences, and owned staff residences, in addition to other support facilities.
JLL’s corporate solutions chief executive office, Asia Pacific, Jordi Martin says the preparation work has been significant and comprehensive to transition and deliver services without impacting on business operations.
“Over 150 JLL staff have been in some way involved in this complex logistical transition around the globe, showing we can mobilise globally to ensure excellence in service delivery,” Martin explains.
“JLL is delivering these services through a core team based in Canberra, with hub teams located in Asia, Europe and the Americas. The global team of 170 staff are well positioned to deliver against DFAT’s strategic property priorities in the 80 countries in which they operate.”
The transition involved facilities and property management services for DFAT’s global portfolio, including a 24/7 global help desk, procurement and contractor management, portfolio and strategic management, leasing services, financial management, including facilitation of multi-currency payments and provision of extensive web based management information systems.
JLL’s head of Australasian Government business Steve Mackintosh says JLL has been providing property services to Australian Federal Government departments for 20 years.
“The successful transition and mobilisation of this significant and complex portfolio goes a long way to reinforcing our strong position not only in the government sector in Australia, but also globally,” Mackintosh says.